Customer Service Representative

PRIMARY RESPONSIBILITIES:

• Receives all cash and cheques from customers
• Posts all payments to Receipting System and issues receipts
• Reconciles cash and cheques to computer-generated reports at the end of the day and prepares deposits
• Assists customers with service requests
• Files receipts daily
• Assists sales staff and customers
• Knowledgeable of the products and services offered by Family Guardian as outlined on the company’s website

KNOWLEDGE & SKILLS:

• Minimum five (5) BGCSEs passes with C and above (including Math & English); degree preferred
• Minimum 1-2 years’ experience in a teller/cashier role preferred
• Excellent verbal and written communication skill
• Must possess strong organizational and analytical skills
• Must be confidential
• Must possess strong interpersonal skills
• Strong propensity for accuracy
• Must be a self-starter and very results oriented